E-commerce is an ever-evolving field with a constant demand for a better and more interactive user interface. An aspect that every business must consider is how to present its product catalog and order processing system to customers.
On This Page
- Webshop Mode
- Price Details Mode
- Product Code Priority
- Stock Availability & Verifications
- Default Country
Webshop Mode
To begin customizing your Webshop Mode, you need to navigate to Settings > Enviroment > Shop Mode
on your webshop's portal. Here, you'll find a host of options to choose from.
The webshop mode determines the basic functionality of your e-commerce site. Businesses generally opt for one of two modes: Full-Featured Online Shopping Mode or Quotation & Catalogue Mode.
Full-Featured Online Shopping Mode
Сustomers can see all prices, add products to their shopping cart, and complete the entire purchase process online. If a print calculator is available, this mode can include print prices as well.
Quotation & Catalogue Mode
Prices can be shown or hidden to all customers, or shown only to registered and logged-in customers, depending on your business strategy.
In this mode, the shopping process functions more like a request for a quote rather than a definitive purchase. Customers can add items to their cart, but only to request an individual quote. The option for delivery and payment is absent in this mode.
Price Details Mode
The Price Details Mode governs the display of product prices throughout the buying process.
'Full Details' mode gives a transparent overview of all the pricing components. It displays all unit prices and the summary price for every item. Moreover, it reveals all printing components (items) for each printing motive.
On the contrary, 'No Details' mode offers a simplified view. It shows only one final price for the product group, hiding details about printing components such as setup, printing, handling, etc.
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Our dedicated support team is just one call away. We're here to guide you through the customization process, ensuring your PromoTron platform is tailored to your exact specifications. The process of customization has never been easier or more accessible. Contact our Support team!
Product Code Priority
The Product Code Priority feature allows for better product identification and categorization in your webshop. It enables you to determine the hierarchy of product codes used on your site, choosing between "Promotron codes", "Own codes", and "Supplier's codes". Here's how each setting works:
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Always Promotron codes: This setting uses the Promotron codes as the primary product identifiers across your webshop. These codes are universally applicable, and they provide consistency, which can be particularly useful if you're operating across multiple platforms or markets.
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Own codes, then PromoTron codes: With this option, your own custom product codes are given priority. If a product doesn't have an assigned custom code, the system then defaults to using the Promotron code. This allows for customization while maintaining a consistent backup.
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Own codes, then Supplier's codes: This setting also prioritizes your custom product codes. If a custom code isn't available, the system then uses the Supplier's codes. This option can be beneficial if you want to align your product identification more closely with your supply chain.
Stock Availability & Verifications
Keeping track of stock availability is crucial for managing customer expectations. With Webshop Mode, you can choose to update the stock information at every synchronization process. Additionally, detailed stock information can be pulled from the central data platform every time a visitor opens a product detail.
You can choose to load and update summary stock availability in product detail, show detailed stock availability in the order matrix, or even disable ordering if a product is out-of-stock or if the requested amount is larger than in stock.
Load and update summary stock availability in product detail
Feature in a webshop serves as an automatic inventory update tool. When this function is enabled, it pulls real-time 'On-Stock' and 'On-Way' data every time a product page is viewed. 'On-Stock' represents the items currently available, while 'On-Way' is the quantity in transit or on order.
This data is then used to update the webshop database, ensuring that the stock information shown to the customer is always current. As a result, customers receive the most accurate view of a product's availability, promoting a more seamless and transparent shopping experience.
Load and show detail stock availability in order matrix (variant selection)
Feature provides real-time stock availability for each variant of a product. Once enabled, it displays stock status within the variant selection matrix, offering insights to customers on variant availability. However, this feature may cause a slight delay (typically about 500-1000ms) in the product page load time due to the additional data loading required.
Disable ordering if product is out-of-stock or required amount is larger than
stock availability
Feature prevents customers from purchasing items that are out of stock or in quantities that exceed available stock. When enabled, it introduces a slight delay (typically 1,000-1500 ms) before the Order and Calculate buttons become active, allowing the system to validate stock levels and update the availability status. This prevents overselling and enhances the overall customer experience by ensuring accuracy in order fulfillment.
Stock Availability Verification Method
It is a critical feature of a webshop's inventory management system, allowing businesses to choose how they verify the availability of their products before accepting an order. This feature presents three options for this process:
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The required amount must be less than or equal to the total sum of "On-Stock"+"On-Way" availability: This option combines the number of items currently in stock ("On-Stock") and those en route to the warehouse ("On-Way") to determine the total available quantity. Orders are only accepted if the requested amount is equal to or less than this total. This method is useful for businesses that have a steady restocking schedule and can rely on their "On-Way" stock to fulfill orders.
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The required amount must be less than or equal to the current "On-Stock" availability: This option solely considers the "On-Stock" quantity — the items that are physically present in the warehouse. This method is often used by businesses with fast-moving stock or those that cannot reliably predict their "On-Way" stock, ensuring they only sell what they have in hand.
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If no stock information is available, ignore verification and act as if the product is in stock in sufficient quantity: This option bypasses the stock verification process when there's no available stock information. For instance, if a business deals with on-demand production, or if stock synchronization hasn't been available for over two days, this method would apply.
By offering these distinct verification methods, businesses can tailor their stock management approach to match their unique operational needs and product availability circumstances.
Extra Stock Availability Verification
In addition to the stock availability verification methods, your webshop can utilize extra verification methods to ensure an accurate stock count throughout the customer's shopping process. These methods are:
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Re-Validate Stock Availability in Shopping Cart: By enabling this feature, the system automatically checks the availability of each item in the customer's cart whenever it is viewed. The "CONTINUE IN ORDER" button's activation will be delayed by approximately 1500-2500ms, to allow time for this verification. If any item in the cart is found to be out of stock, an error message will appear and the customer will need to remove the unavailable item before they can proceed with their order.
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Re-Validate Stock Availability Before Sending Order: This feature serves as a final checkpoint for product availability before an order is placed. When enabled, it rechecks the stock status of each item in the cart just before the order is finalized. If any item is out of stock at this point, the order will not be stored, and the customer will be redirected back to their shopping cart to modify their order. The save process takes a bit longer with this feature enabled, typically about 1500-2500ms, due to the additional verification step.
These extra verification steps work in conjunction to ensure that orders placed align with actual inventory levels, thus minimizing the risk of overselling and enhancing customer satisfaction.
Default Country
Depending on your primary market, you can pre-fill the default country in order and registration forms. This feature enhances the user experience by reducing the number of fields a customer has to fill in manually.
NEED HELP?
Our dedicated support team is just one call away. We're here to guide you through the customization process, ensuring your PromoTron platform is tailored to your exact specifications. The process of customization has never been easier or more accessible. Contact our Support team!
In conclusion, the webshop mode configuration provides businesses with a degree of flexibility and control over their e-commerce site. This allows businesses to align the site functionality with their strategic goals, ensuring a customer-friendly interface while optimizing business processes.
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