Terminated Products Display

The Terminated Products Display feature improves how discontinued products are handled in the webshop.
Instead of showing a standard error page, terminated products remain accessible via their direct URL and display a simplified product detail page with alternative product suggestions. This helps prevent customer dead ends and improves SEO retention.

In this article:

• Overview
• Enabling the Feature
• Displaying Terminated Products in Admin

NOTE: This is a display-only feature. It does not change product status, stock management, or ordering capabilities.

Overview

When a customer opens the direct URL of a terminated product (for example, from Google Search or an old bookmark), the webshop will display a Limited Product Detail View instead of the message “Product not available”.

The page informs the customer that the product is no longer available and immediately offers Similar Products to keep the customer engaged.

Limited View Layout

When a user visits the URL of a terminated product, the product detail page automatically switches to a Limited View layout:

• Purchasing Disabled – All commercial elements are removed, including:
  Add to Cart button | Prices | Availability information | Variants

• Design Tools Disabled – TronLogo (design/printing) buttons, printing options, and download sections are completely removed.

• Contact CTA – The primary “Buy” button is replaced with a “Contact Us” button that opens a standard inquiry form.

• Alternative-First Hierarchy – The Similar Products section is moved directly below the image gallery to immediately offer replacement options.

• Shifted Product Information – Technical parameters and product descriptions are displayed below the Similar Products section.

Safety Fallback

The system includes an automatic integrity check.

If a terminated product contains corrupted or incomplete data (e.g., missing images or broken database records), the webshop will automatically display the standard error page instead of the Limited View layout.

This ensures the storefront remains visually clean and professional.

Important Notes

• Search & Navigation – Terminated products remain hidden from category listings and internal webshop search. They are accessible only via direct URLs (e.g., Google results or saved bookmarks).

• URL Stability – Product URLs remain unchanged, helping preserve SEO value.

• Similar Products Logic – Alternative suggestions follow the existing system logic (automatic by category or manual linking). If no similar products are configured, the page will display only the termination notice and Contact button.

• Global Application – Once enabled, the feature applies to terminated products from all suppliers across the platform.

Enabling the Feature (Admin Portal)

1. Go to: Settings → Visual Settings → Product Detail

2. Scroll down to the TERMINATED PRODUCTS section

3. Enable toggle "Display detail of terminated product"

Once enabled, the webshop will display the Limited View layout for all terminated products.

Viewing Terminated Products in Admin Catalog

To find terminated products in the Admin Portal:

1. Go to: Products → Product Catalog

2. Enable the filter checkbox: "Display terminated products"

The list will include terminated products and show a new Product State column

NOTE: This filter is for admin visibility only. It does not make terminated products purchasable.