Whether it's changing the status of an order, editing payment details, or sending a confirmation email, TronShop provides a seamless interface to get these tasks done.
To manage orders in your TronShop portal, you need to reach Orders > Orders List. There you will find a list of orders, so just click on one of them to open.
Order was chosen will be opened, and you will see all info about it.
On This Page
In this article we are interested on the first part of it and we will go step-by-step.
- Edit Order State
- Edit Payment State
- Edit Delivery/Payment
- Download PDF
- Send Order State Changed Email
- Edit VAT Level
- Send for Confirmation
- Send to Supplier
Edit Order State
In this section you can change status of the order.
There are various states of it:- New
- Waiting
- Reviewed
- Processing
- Entry Check
- Feasibility Check
- Data Check
- Waiting
- For Data
- For Approval
- For Print Approval
- For Payment
- Approved
- For Order
- For Process
- In Progress
- Preparation
- Ordered
- Transporting
- Production
- Finishing
- Inspection
- Packing
- Done
- Ready
- Picked Up
- Shipped
- Processed
- Cancelled
- Deleted
Edit Payment State
In this window you can change the status of orders payment.
There are various states of it:- Not Pain
- Waiting for Payment
- Wainting for confirmation
- Partially Paid
- Paid
- Without Payment
- Cancelled
- Failed
Edit Delivery/Payment
In this section you can change Delivery method and Payment method for the client.
You can find how to set them up in the article Payment & Shipping Methods - basic settings.
If you are interested in setting up some specific payment method, visic our section Delivery & Payments
Download PDF
PDF file with the order summary including purchase prices - intended for your internal use.
It can be downloaded in the order detail.
in the next step click on FOR US:
EXAMPLE
Order Export to PDF without purchase prices
This pdf can be downloaded in the order detail
in the next step click on FOR THE CUSTOMER:
EXAMPLE
This PDF file is for your customers
Send Order State Changed Email
To send order state change mail, you need to navigate to Orders > Orders List and choose needable order.
An email will be sent if you click on the button SEND ORDER STATE CHANGED EMAIL in the detail of any order:
EXAMPLE
This e-mail is sent to the customer:
Edit VAT Level
Here you can change VAT level for the clients order. All this levels are should be setted up in options.
Please, take a look to the article "VAT Settings" for instructions.
Send for Confirmation
This email is sent to the customer, for example, if the shop owner has made some changes to the order and wants to have them approved by the customer.
More information about how it works, you can find in the article "Sending Order for Confirmation"
Send to Supplier
Select supplier from customer's order and and then you will be able to specify delivery address and select items you want to send to supplier.
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