Managing order data & contacts

Whether it's changing the status of an order, editing payment details, or sending a confirmation email, TronShop provides a seamless interface to get these tasks done.

To manage orders in your TronShop portal, you need to reach Orders > Orders List. There you will find a list of orders, so just click on one of them to open.

The chosen order will be opened, and you will see all info about it.

On This Page

In this article we are interested on the second part of it and we will go step-by-step.

• Edit Order Data
• Edit Sales Person

Edit Order Data

Order Data Editor is meticulously crafted to ensure smooth order processing, accurate billing, and timely deliveries. Each section of the schema serves a specific purpose, ranging from gathering essential contact information to delineating precise delivery instructions. Mandatory fields ensure that no critical information is missed, while optional sections offer flexibility and adaptability to various order scenarios. This schema not only provides a structure for gathering order-related data but also acts as a foundation for seamless communication, financial documentation, and efficient logistical operations.

1. CONTACTS

   • Order label: Little description
   • Email: A mandatory field for the email address of the contact person.
   • Phone: A mandatory field for the contact person's phone number.

2. BILLING ADDRESS: This section is for capturing the address where invoices or bills should be sent.

   • Bill name: The name on the bill. This is mandatory.
   • Company / Name: The company name or individual's name to which the bill should be addressed.
   • Address*: The main billing address.
   • Additional information: Optional space for any supplementary details related to the billing address.
   • City: Mandatory field for the city part of the billing address.
   • ZIP: Mandatory postal code for the billing address.
   • Country: The mandatory country for the billing address.
   • Reg. number: Possibly a registration number associated with the company or individual.
   • Tax number: A number that identifies the person or company for tax purposes.
   • Vat number: A number that identifies the person or company for Value Added Tax (VAT) purposes.

3. DELIVERY ADDRESS: This is meant to capture where the order should be delivered, especially if it differs from the billing address. If there's no information provided under this, it will be inferred that the delivery address is the same as the billing address.

4. DELIVERY REGIONS: Details about regions concerning billing and delivery.

   • Billing region: The region where billing details are sourced or where bills are sent.
   • Delivery region: The region where the order is to be delivered.

5. ADDITIONAL INFORMATION: A general section for any extra details or notes that do not fit within the above categories.

Edit Sales Person

If you have several Sales Managers on your team, it's advisable for the specific manager handling the order to document their involvement for clarity and accountability.

When you enter the Sales Person, it will appears below.