Prepared Print Design section with PJ details and allowed controls

Recommended permissions for this scenario:

• Show Print Design: ON (customer can see the design details)
• Create Design: ON (customer can design if they remove the design first)
• Edit Design: ON (customer can refine design)
• Download PDF Proofreading: ON
• Remove Design: ON (customer can remove the design)

Scenario 3: Your customer creates the design from scratch

For products with full print data available, you can let customers design completely on their own. This is useful for self-service offers, repeat customers who know what they want, or when you want to reduce the time you spend on initial designs.

Enable Create Design for the offer, and your customer sees an active Create Design button on any group that doesn't yet have a design. They launch the Editor, add their logo, position, and adapt it, and save — the print job is now part of your offer and ready for production.
Customer Portal — Create Print Design button on an offer group with no existing design (product must have 100% mockup data)

*Products with less than 100% mockup data wlil have the ‘Create print design’ button disabled.

Recommended permissions for this scenario:

• Show Print Design: ON (customer can see the design details and any relevant controls)
• Create Design: ON (customer can create their own design in the Editor)
• Edit Design: ON (auto-enabled when Create Design is on, customers can edit after they have created a design)
• Download PDF Proofreading: ON (available after the design is created)
• Remove Design: ON (available after the design is created)

What your customers see

When Show Print Design is enabled, and a print job exists for an offer group, customers see a dedicated Prepared Print Design section with a clear list of print motives, each displaying a position, technology, and colors. Action buttons (controls) based on the permissions you set.

The product preview image throughout the offer is automatically updated to show the actual visualization with the logo placed.

Knowing when a customer modified a design

When you let customers edit, create, or remove designs, you stay in control with a clear visual indicator.

If a customer changes anything about the design you prepared — edits the layout, creates a new design, or removes the existing one — a warning appears in the Print Design section of that offer group, and in any related messages, the next time you open them.

The warning shows what happened ("Print Job was modified by the customer" or "Print Job was removed by the customer") and prompts you to review the design before confirming the offer. To dismiss it, click Reviewed. The warning also clears automatically if you edit, remove, or replace the print job yourself. If the customer modifies the design again later, the warning reappears.

Offer details with the Print Job modified by the customer warning banner inside the Print Design section

This way, no design change slips past you — even when your customers are doing the work themselves.

Important:

It is your responsibility to check whether the proposed design specifications and group item rows match.

Example:
In the product group, you have prices for ‘digital transfer’ for ‘back’ position, and in the print job, you have ‘screen printing’ for ‘front‘ position. The system will not validate whether these parameters match. Check properly.

Permissions you control

For each offer (or globally for all offers), you decide what your customer can do:

• Show Print Design — decides whether the print design section appears in the offer preview at all. When turned off, customers see the offer without any reference to print designs — even if a design exists — and they cannot create a design either. Images are rendered from the print job anyway.
• Create Design — lets the customer create a new design for products with full print data.
• Edit Design — lets the customer modify a design that already exists.
• Download PDF Proofreading — lets the customer download the PDF proof.
• Remove Design — lets the customer remove the design

Every permission can be set as a default for all offers and then overridden per individual offer when needed.

Offer edit pop-up showing the Print Design permissions section

Next steps

• Try it on your next offer. Set up the integration if you already have a TronDesigner license: Setting Up the TronDesigner Integration in TronManager
• Talk to your sales contact if you'd like a guided demo or want to know whether your current TronManager plan includes TronDesigner. Or contact sales@promotron.com.