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PromoTron Solutions a.s.
How Support Works
How Support Works
How Support Works
New ticket creation rules
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Domains & redirects & security
The setup and configuration of TronShop domains, subdomains, redirection settings, and SSL certificate setup.
Company profile & settings
Setting up your profile, basic contact information and ensuring online presence for Your business.
Visual & design
Customizing the visual elements of your online shop, including selecting themes, creating a logo, choosing colors, and setting up the layout.
Shop mode & rules & environment
TronShop modes, allowing you to set up and customize your online shop according to your business requirements.
Suppliers & pricing policies
Information on importing products, setting up new suppliers, price policies, and managing purchase orders through TronAPI.
Deliveries & payments
Setting up various aspects of deliveries and payment systems in your online shop. This includes configuring new payment systems, delivery options and regions.
Content & Navigation
Homepage & menus & pages
Configuring your online shop's homepage, menus, and pages. Shop's appearance and content, creating a visually appealing and engaging online presence.
Managing and customizing categories in your online shop. You will learn about the fundamentals of how categories work, and how to create and edit category settings.
E-mails & templates
Manage and customize your email templates, set up your sender email, configure client notifications, and address any questions related to PDF generation.
Customize translations for different parts of your shop, also provides guidance on addressing and resolving missing or unavailable translations.
Self-Customization of CSS/JS
With this feature, you have the flexibility to make custom design changes and add functionality to your shop, reflecting your unique branding and requirements.
Section is designed to cater to more complex and advanced customization needs for your online shop.
Manage and edit product parameters in your online shop. Easily modify and update product parameters to ensure accurate and detailed information for your products.
Setting and managing the prices of your products within your online shop, ensuring accurate and competitive pricing for your customers.
Management and utilization of unique codes for products in your online shop, ensuring efficient inventory tracking and streamlined order management.
Managing and showcasing your unique products within your online shop, allowing you to add, edit, and organize your inventory with ease.
Arrange and customize the order in which your products are presented in your online shop, optimizing the browsing experience for your customers.
Print price calculator
Calculating prices of print products in your online shop, allowing you to provide accurate cost based on quantity, size, paper type, and finishing options.
Try virtual samples of products before making a purchase, provides a realistic representation of the product's appearance, customization options, or usage scenarios
Necessary information and instructions to effectively leverage Google's powerful tools and services for your online shop.
Integrating Google Analytics with your online shop, allowing you to track and analyze various metrics related to website traffic, user behavior, conversions, and more.
Additional functionalities for your online shop, including the TronShop API for integration with external systems and integration of other services using custom scripts.
Price comparers & sitemap
Integrating your online shop with price comparison websites and generating sitemaps for improved visibility and search engine optimization.
improving the search engine visibility of your online shop. It covers essential SEO optimization techniques to enhance your website's rankings and increase organic traffic.
Link with Customer logo
Enables you to display your customer's logo within your online shop, showcasing their brand and creating a sense of partnership or affiliation.
You can add, edit, and link banners, as well as change the color of scrolling arrows on carousel banners, providing a visually appealing and informative experience for your customers.
Product & Category Collections
Enables you to create and organize collections of products or categories in your online shop, facilitating easier navigation and showcasing related items for customers.
Orders & Inquiries & Customers
Managing customer information within your online shop. Discounts on a per-customer basis and export customer data in .json or .xml formats.
Processing orders, sending order confirmations, managing order data and contacts, handling order items, addressing open carts, and processing customer payments.
Managing customer inquiries within your online shop. Track, respond to, and manage inquiries from customers, ensuring timely and satisfactory customer support.
Manage purchase orders
Handle and track purchase orders within your online shop, ensuring smooth procurement processes and effective communication with suppliers.
Resources, guides, and troubleshooting tips to help you identify and solve common problems related to your shop's functionality
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